Transport admin and customer updates. Not dispatch. The email and the paper around the freight.
Examples. Not a TMS we replace for you, and no automatic planning of runs or drivers.
The same status question arrives by email. The answer sits in a sheet or an export someone has to open.
It ties the question to the status you provide and drafts a reply. If the status is not there, it says so.
Where you say yes. Every message to the customer.
A faster, more consistent answer, less searching per email.
No invented ETA. No run it reroutes.
InboxDelays, missing shipments and exceptions are spread across email and a sheet.
From the data you give it, it builds a morning list: what is off, who owns it.
Where you say yes. Escalation and every customer message.
The desk sees what is wrong first, not the shipments that are simply moving.
No TMS and no automatic replanning.
Morning listA proof of delivery or a waybill is still out. The promise to send it sits in a thread.
It finds open document requests and drafts a reminder to the right party.
Where you say yes. Every send.
Fewer invoices blocked on a document nobody chased.
It does not declare a shipment delivered and it does not clear customs.
Open promisesFreight invoices land in a mailbox and need the right file owner.
It matches what it can and nudges the file that is sitting still.
Where you say yes. Payment and every email to a supplier.
Fewer invoices that miss a dispute or a discount because they were seen late.
Accounting stays yours. It does not pay.
InvoicesOne paragraph is enough. Martijn reads it and says which agent is worth trying first.
