Garage, dealership, aftersales. The work that stalls between a test drive, the workshop and handover.
Example workflows. Not a customer story and not a ready-made dealer system. Access to your files and mailbox is agreed per engagement.
The customer drove, or received a price. Then nothing. The promise sits in the CRM or in an email, not in a diary.
The agent finds open follow-up, shows the source and drafts an email or a message. Price and discount stay out until you put them in.
Where you say yes. Every message to the customer.
Fewer leads that cool off because follow-up slipped to tomorrow.
It invents no promise and does not send.
Open promisesService bookings, warranty questions and ‘when is the car ready?’ land in one mailbox.
It lifts urgent and blocked threads and drafts a reply from how you already answer.
Where you say yes. An advisor sends.
A faster answer where a customer is waiting, less time in newsletters and cc.
No workshop scheduling and no judgement on safety.
InboxCustomers call to ask where the part is. The numbers sit on a sheet or in email, not in one screen.
From the list you keep, it builds a view and a draft for lines that are late. No status that is not on that list.
Where you say yes. Every update to the customer.
Fewer calls that are only ‘where is it?’
No invented arrival time and no dealer-system link unless that is scoped separately.
Morning listAfter the appointment, documents are missing, or an invoice sits in the mailbox.
It flags missing pieces and drafts a nudge to the right person. It does not post or pay.
Where you say yes. Every email and every posting.
Less admin holding up handover.
No registration, no homologation, no payment.
InvoicesOne paragraph is enough. Martijn reads it and says which agent is worth trying first.
